Lost or damaged goods policy:
We take great care in packaging all orders securely before dispatch
If your parcel is lost in transit:
1). Please contact us within 7 days of expected delivery
2).We will assist you in lodging a courier claim
3). Replacement or refund will depend on the outcome of the courier investigation.
If your parcel arrives damaged:
1). Please notify us within 48 hours of receiving your order
2). Send clear photos of the damaged item and packaging
3). We will review the issue and may offer a replacement or partial refund depending on the situation.
Product use disclaimer:
-Our products are for external use only
-Results may vary from person to person
-Patch test before use
-Discontinue use if irritation occurs
-Products are not intended to treat medical conditions